• Conscious Action

The human aspect of customer experience with Stacy Sherman



On this episode we talk with Stacy Sherman, mother, author, speaker and founder of DoingCXRight.

We explore customer experience, making people happy, culture and employees, metrics for measuring impact, how we consciously use technology, using feedback, taking time for celebrating, and the importance of diversity.

Stacy talks about her journey, leading from the heart, putting the human first, journey-mapping, using LinkedIn, and empowering each other during these changing times. For more about Stacy follow her on Instagram, Facebook & https://doingcxright.com/.


Looking for the audio version?

Listen here:

https://www.consciousaction.co.nz/podcast/episode/4a46ac74/episode-63-with-stacy-sherman-the-human-aspect-of-customer-experience

On Spotify: https://open.spotify.com/episode/4K0KefVRVA3sqmsljeqy0V

On Apple Podcast: https://podcasts.apple.com/ar/podcast/episode-63-stacy-sherman-human-aspect-customer-experience/id1504639577?i=1000530161073

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